Privacy Policy

Privacy Policy

1. Introduction

Welcome to casinonamibia.com

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our Website
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys, contests, or promotions
  • Contact our customer support
  • Interact with our Website features

This information may include:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Physical address
  • Namibian identification information (when required)
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Device identifiers
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Click patterns and navigation paths
  • Cookies and similar tracking technologies

2.3 Gambling Activity Information

As an affiliation platform, we may collect information about:

  • Gambling sites you visit through our affiliate links
  • Preferences for gambling activities
  • Interaction with promotional offers
  • Referral activity and commissions earned (if applicable)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • To provide access to our affiliation platform
  • To process your registrations and manage your account
  • To facilitate your connection with licensed gambling operators
  • To track affiliate referrals and commissions

3.2 Communication

  • To send you updates about our services
  • To provide customer support and respond to inquiries
  • To send newsletters, promotional materials, and offers (with your consent)
  • To notify you of changes to our policies or services

3.3 Legal and Compliance

  • To comply with Namibian gambling regulations and licensing requirements
  • To verify your age and legal eligibility to participate in gambling activities
  • To prevent fraud, money laundering, and other illegal activities
  • To enforce our Terms of Service and protect our legal rights

3.4 Analytics and Improvement

  • To analyze Website usage and improve user experience
  • To understand user preferences and trends
  • To optimize our marketing and affiliate partnerships
  • To conduct research and development

4. Legal Basis for Processing (Namibia)

Under Namibian law, we process your personal information based on:

  • Consent: When you provide explicit consent for specific processing activities
  • Contractual necessity: To fulfill our obligations under our Terms of Service
  • Legal obligation: To comply with Namibian gambling laws and regulations
  • Legitimate interests: To operate our business, prevent fraud, and improve our services

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Affiliate Partners

We share necessary information with licensed gambling operators when you click on affiliate links or sign up through our platform. These partners have their own privacy policies governing their use of your information.

5.2 Service Providers

We engage third-party service providers to perform functions on our behalf, including:

  • Payment processing
  • Data analytics
  • Email marketing services
  • Hosting and technical infrastructure
  • Customer support tools

5.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Respond to regulatory inquiries from Namibian gambling authorities
  • Protect our rights, property, or safety
  • Investigate and prevent fraud or illegal activities
  • Enforce our Terms of Service

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Essential Cookies: Required for Website functionality and security.

Performance Cookies: Help us understand how visitors interact with our Website.

Functionality Cookies: Remember your preferences and settings.

Advertising Cookies: Track your browsing to deliver relevant advertisements and measure campaign effectiveness.

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our Website. For more information, visit our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations, including Namibian gambling regulations (typically 5-7 years)
  • Resolve disputes and enforce our agreements
  • Prevent fraud and abuse

When information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Under Namibian law and our commitment to privacy, you have the following rights:

9.1 Access and Portability

You may request access to your personal information and receive a copy in a structured, commonly used format.

9.2 Correction

You may request correction of inaccurate or incomplete personal information.

9.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

9.4 Objection and Restriction

You may object to certain processing activities or request restriction of processing.

9.5 Withdraw Consent

You may withdraw your consent at any time where processing is based on consent.

9.6 Marketing Communications

You may opt out of marketing communications by clicking the unsubscribe link in emails or contacting us directly.

To exercise these rights, contact us at [privacy@yourwebsite.com].

10. Age Restrictions

Our Website is intended for individuals who are at least 18 years of age (or the legal gambling age in Namibia, whichever is higher). We do not knowingly collect information from minors. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information.

11. International Data Transfers

While we primarily operate in Namibia, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Data processing agreements
  • Adequacy decisions by relevant authorities

12. Third-Party Websites

Our Website contains links to third-party gambling operators and other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting a notice on our Website
  • Sending an email to your registered address
  • Updating the “Last Updated” date at the top of this policy

Your continued use of the Website after changes constitutes acceptance of the updated policy.

14. Responsible Gambling

As an affiliation platform, we promote responsible gambling. We encourage users to:

  • Set personal limits on gambling activities
  • Seek help if gambling becomes problematic
  • Utilize self-exclusion tools provided by gambling operators

For resources on responsible gambling in Namibia, visit [relevant Namibian gambling support organizations].

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@casinonamibia.com

16. Regulatory Information

We operate in accordance with:

  • The Namibian Gambling Act and related regulations
  • Guidelines issued by the Namibian Gambling Board
  • Relevant data protection legislation in Namibia

For information about gambling regulation in Namibia, visit the Namibian Gambling Board website.

Acknowledgment: By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.